1
Submit the issue and photos
Provide your contact information, project address, a useful description, photos, timing, and preference scores. All jobs are quoted from what you submit.
How Handled works
One clear request becomes a contractor-ready quote request.
You show us the issue. We organize it, send it to qualified contractors, check the results, and present the options that fit what matters most to you.
2
We review the request
The system organizes the project. A human monitors the request and checks that the photos and scope can support an accurate quote.
3
Qualified contractors respond
Only interviewed contractors under agreement receive leads. They have up to 24 hours to return price, availability, duration, assumptions, exclusions, and warranty information.
4
The strongest matches are checked
The system ranks options using your preference scores. Quality considers public sentiment. Speed considers the earliest real availability. Humans review contractor eligibility and quote accuracy.
5
You receive a transparent result
If no one responds, we tell you we could not find a contractor. If one or two respond, we tell you exactly how many quotes came back. With three or more, we simply present the options that best fit your priorities.
6
Reserve with $50
Choose a contractor and appointment. Handled retains the $50 reservation payment, and it is credited toward the total quoted project price.
7
The contractor takes over
Once the contractor is found and the relationship is handed off, the contractor handles communication, work, payment, warranty, and disputes. Handled becomes involved again only when the customer asks for support.
8
No-show protection
A confirmed contractor no-show removes that contractor from the lead tool. Customers receive a no-questions-asked refund when requested, and automatically after 24 hours of a confirmed missed appointment.
The payment model
A contractor submits the total quoted project price. The customer pays $50 through Handled when reserving the appointment. The $50 is credited toward the quoted total, and the remaining quoted balance is paid directly to the contractor under the accepted scope.
Example
Quoted total: $2,500
Paid to Handled at booking: $50
Estimated remaining balance paid to contractor: $2,450
The 24-hour rule
Contractors normally have the full 24-hour response window. If speed is your highest priority and ten qualified responses arrive before the deadline, the system may stop waiting and present the fastest qualified options from those responses.
Ready to stop contractor hunting?
Start with the issue and photos. We will organize the path forward.