Interview and agreement first
You are listed only after an interview, acceptance of the Contractor Participation Agreement, and human eligibility approval.
For contractor partners
Structured opportunities for contractors committed to responding.
Handled interviews contractors before adding them to the network. Partners agree to receive qualified photo-based quote requests, respond within 24 hours, and own the customer relationship after handoff.
Quote from the photos
Return a total price, availability, duration, assumptions, exclusions, and warranty information within 24 hours.
Own the relationship
After Handled finds you for the customer and hands off the relationship, you manage communication, work, payment, warranties, changes, and disputes directly.
Payment in plain English
Handled keeps $50. You collect the remaining quoted balance.
The customer experiences the $50 as a reservation payment credited toward the total project quote. Account for it when setting the original quote if necessary. Do not add it back after booking.
On a $5,000 accepted quote
$50 is paid to and retained by Handled at booking.
$4,950 is the remaining amount paid directly to you under the accepted scope.
Legitimate approved change orders are handled directly between you and the customer.
Network expectations
The standard is clear.
Respond within 24 hours
Return price, earliest availability, duration, assumptions, exclusions, and warranty information. Repeated nonresponse can pause or end participation.
Honor appointments
A confirmed missed appointment removes the contractor from the lead tool. Tell Handled immediately when something changes before the first appointment.
Do not double-charge
The $50 collected by Handled counts toward the accepted total. Do not add it back to the remaining customer balance.
Own customer support after handoff
Project communication, payment, workmanship, warranty, and dispute resolution belong to your business. Do not deflect these obligations to Handled for mediation.
Remain eligible
Handled performs monthly public-sentiment audits. AI can surface trends, but a human reviews the evidence. Contractors with a confirmed non-positive trend can be removed.
Contractor terms are provided during partner onboarding while the public agreement is under legal review.